Riverwood Aged Care
From our Residents and families...
You couldn’t be better cared for, and you couldn’t find a better place to be. I am very lucky to be in a wonderful home. The staff are always helping me and they make me feel special. ~ Resident Elaine Buchhorn
Welcome to Riverwood Aged Care
Located in West Albury, Riverwood Aged Care is a blend of country comfort with city style. Situated close to the local shopping centres and community services, it is conveniently close to the town’s activities. Our Home offers all levels of permanent, respite and palliative care whilst encouraging independence and lifestyle choices that suit the needs of every individual.
Your Home: Relax and enjoy the peace and serenity of intimate sitting areas or enjoy more social time with visitors in a selection of lounge or outdoor spaces. Our Home also offers a heated indoor swimming pool / spa and billiard table for social and recreational activities including a Lawn Bowls Green.
There are spacious single rooms all with private ensuite, kitchenette and access to gardens or an internal courtyard all designed to ensure comfort & security.
Lifestyle & Dining: Riverwood provides a comprehensive range of Classic service offerings guided Live Love ShineTM lifestyle philosophy centred on supporting our residents to make every day the best it can be. These include;
- Regular bus outings
- Happy hours
- Daily lifestyle activities, special events and entertainers
- Nutritious and tasty meals prepared daily by the head chef and hospitality team
- Entertainment and technology including Wi-Fi
We welcome and strongly encourage family & friends to join our residents in all of our programs.
Moving In: We make your welcome experience as easy as it can be with our dedicated 'Move In' service to take care of the necessities, so that you can focus on settling in. This includes:
- Testing and tagging of electrical appliances
- Quality labelling of all clothing
- Room set up
- Welcome dining invitation for the family
- Wide range of specialised services can be organised on request including hairdressing, podiatry and physiotherapy
- Community Shop opened daily.
- Comprehensive activities program catering to individual and group choice
- Dining choices include healthy, appetising fresh meals prepared daily in consultation with our nutritionist and professional hospitality team
- Enclosed fire place in the community room
- Foxtel available (at residents expense).
- Friendly, caring staff on call 24-hours. Call buttons are installed in both the bedroom and bathroom and trained staff are able to respond immediately.
- Hairdresser services available on site.
- Hot Breakfast - Weekly
- Private function room for special family events
- Regular bus outings.
- Spacious, quiet rooms with ensuite. The privacy of spacious rooms with a kitchenette and a modern ensuite bathroom, and provision for private phone and television.
- Wireless Internet Connection (Wi-Fi)
Single Room Private Ensuite
Spacious single room with kitchenette, sitting area and ensuite. Good natural light with reverse cycle air-conditioning. Room has access to either the garden or internal courtyard. Some rooms with views.
Double rooms with large separate living area and bedroom with private Ensuite. Large kitchenette with access to the back garden. Good natural light and reverse cycle air-conditioning.
Entertainment & Technology
- Guest Wi-Fi
- Not Applicable
- Hot Breakfast
- Happy Hour
- Regular Bus Outings
- Bus Outings
- Special Events
Respite Care – Your Home away from Home
While our Homes are known and established within local communities for permanent residential care and services, we are also experienced in providing individualised short term respite care, be it planned or due to an emergency.
What is Respite Care?
Events in life just happen, and it is in those times that short term respite can provide the help and support for carers needing a rest or elderly individuals requiring day to day care. Respite care can be planned or unplanned, and can range from a few nights to a few weeks, depending on your needs at any point in time.
Am I eligible for residential Respite Care?
Generally speaking, residential respite care is available for older persons who have carers assisting with their day to day activities and care needs. An initial face-to-face assessment is conducted by Age Care Assessment Teams to ensure you meet the criteria for respite care.
How long can I have respite care?
In a residential aged care setting, you can have access of up to 63 days of subsidised care in any one financial year. You also have the opportunity if needed to extend this by 21 days at a time.
Recommended respite stays will vary between aged care providers. Our policy at Allity in order to optimise your experience, is between 2-4 weeks depending on your circumstances.
When is Respite Care used?
At Allity, we have residents who book in regularly for respite as part of their family routine giving both the carers and the individual receiving care ‘time out’. Situations where respite care is beneficial include when:
Carers or families have holidays booked and want to ensure their loved one is well looked after in place that is familiar, comfortable and with people they know - which includes other residents and staff in our Homes.
Carers become ill or unable to provide the care and support for any length of time and want to ensure their loved one is looked after in a secure, professional and welcoming environment.
What should I expect?
We understand how distressing it can be to move away from a family home, even if it is temporary. When you come to Allity for respite care, our aim is to create a Home away from Home for our residents to make the settling-in period as easy as it can be. You can expect the same quality of care that permanent residents receive including all meals, laundry services, social activities and all of your care needs.
To find out more about Respite care options, you can contact a Home near you or send us your details and we will be in touch to assist any way we can.