Essential visits are permitted for residents’ nominated representative and defined as those required to be conducted for residents:
All nominated representatives will be required to:
We ask that you monitor your own health status over this critical time and if you feel mildly unwell, please do not come into the Home, even if the visit is considered essential.
We also ask for your cooperation in adhering to the ‘essential’ visit definition above and not put pressure on the staff in our Homes for a face to face visits at this time, but rather use the options that are in place - that being window and courtyard visits, phone calls, 10-4 Well-being calls and Zoom.
In addition to the conditions above, we strongly encourage families to wear a face mask during the visit.
Social visits are check-ins with residents facilitated through courtyard visits, window visits, zoom calls, phone calls and 10-4 Wellbeing video calls.
Essential visits are defined as those that specifically relate to residents:
It is important that we are able to support and manage family visits in our Homes. To help us make everyone’s visit as safe and enjoyable as possible, there are few things visitors should organise in advance, including:
We believe the time is right to reintroduce progressive but tightly controlled visitor access policies that are in line with Australian Health Protection Principal Committee (AHPPC) advice in minimising the impact of COVID-19. We must remain cautious and as such reserve the right to change our visitor policy at any time.
Our COVID-19 Emergency Response Plan outlines a proactive 3-tier system that introduces different restrictions during each phase. Movements become more limited as we escalate which is key to minimising the risk of transmission.
This system is designed specifically with the aim of, (a) initially preventing entry of the virus, and, (b) should the virus come into the home then containing the spread.
Our policies and procedures are continually updated to reflect the latest guidelines from the Communicable Diseases Network Australia (CDNA), around managing COVID-19. We have confidence in our ability to manage any form of outbreaks in our Homes, consistent with our Infection Prevention and Control Policies and Practices.
We are strongly encouraging all residents to remain in their Homes. Residents choosing to go out into the community are potentially risking the health of others in our Homes, not just their own.
Residents should only leave the Home for Essential reasons only such as hospital or medical appointments. Upon return to the Home, individuals will be screened in line with Allity’s health screening process to determine any further actions required. This is to ensure there are no symptoms of infection that can be spread to the Home’s resident community.
Allity's primary objective is to do everything we can to protect our entire community of residents. This requires us to focus on the actions we need to take to prevent the possibility of transmission both from external visitors and/or exposure between residents and/or staff in our Homes.
Coronavirus be transmitted through contact with surfaces where it can have a lifespan lasting several days. To ensure we are able to maintain a high level of hygiene and prevent risk of infection, any packages brought into the Home should be essential items that can be wiped down easily with anti-bacterial wipes.
Essential items are defined as those that support and enable communication with families and that are important in acknowledging milestones and special occasions. Examples include iPads, mobile phones, chargers, pre-packaged chocolates i.e. all items that can be wiped down with disinfectant.
Non-essential items include things such as home cooked meals, laundry, perishables, any items requiring refrigeration or that presents food safety issues and will not be permitted.
The following process should be followed to maintain effective infection prevention and control:
The Home will:
If you have any questions relating to care packages, please contact the General Manager of your Home.
The care needs of our residents are determined through collaborative consultation with the family and health practitioners. We encourage families to work with the General Manager or Care Manager at the home to ensure we have appropriately captured your loved one’s care needs within their care plan.
Yes, all Allity Homes are admitting new residents. A thorough screening process is in place to ensure new residents have the necessary health clearances from relevant health practitioners and/or hospitals prior to moving into the Home.
Our aim is to support all new residents in settling into a new home, particularly during these challenging times.
Allity has introduced our ‘Better Together’ program to support new residents during the settling in period where they will have a dedicated staff Buddy to assist with moving in, keeping the family connected and reassured, ensuring all dining preferences, lifestyle activities and care needs are put in place.