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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

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At Bolton Clarke, we understand that staying in the comfort of your own home matters. Our Support at Home services are designed to help you live independently while feeling safe and supported. 
 
With Bolton Clarke, you will have access to experienced nurses, allied health professionals, and care staff who work together to provide personalised care. Whether you need help managing health conditions, assistance with daily tasks, or support to stay active and connected, we’re here for you. 
 
For support that feels right at home - call us today 1300 22 11 22

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Clinical Services

We can provide nursing care at home, including nurse consultants, dementia support, diabetes support, continence management, medication management, wound management and stoma care. Our team of highly skilled allied health professionals can also help you improve your function and independence through exercise and individual support. 

Nursing Care ¹

  Standard Evening Saturday Sunday Public Holiday
Registered nurse $169 $207 $248 $286 $402
Registered nurse – consultant $190 $230 n/a
Enrolled nurse $138 $166 $199 $229 $320
Nursing assistance $116 $143 $174 $203 $289

¹ Hourly rates shown

Allied Health ¹

  Standard
Physiotherapist - individual
Occupational therapist 
Podiatrist  		 $229
Physiotherapist - group   $52
Dietitian
Exercise physiologist 
Social worker 
Speech pathologist 
Counsellor / psychotherapist		 $219
Allied health therapy assistant   $145
Psychologist $239
Music therapist
Aboriginal and Torres Strait Islander health practictioner and worker
Prices available on request

 

¹ Hourly rates shown

Telehealth and Virtual Care ¹ ²

  Standard Evening Saturday Sunday Public Holiday
Registered nurse $162 $197 $235 $272 $382
Registered nurse – consultant $180 $219 n/a
Enrolled nurse $132 $159 $189 $218 $305
Physiotherapist $220 n/a
Occupational therapist $220 n/a

 

¹ Hourly rates shown

² Telehealth may be available for nursing and allied health services in selected circumstances

Nursing Care ¹

  Standard Evening Saturday Sunday Public Holiday
Registered nurse $169 $207 $248 $286 $402
Registered nurse – consultant $190 $230 n/a
Enrolled nurse $138 $166 $199 $229 $320
Nursing assistance $116 $143 $174 $203 $289

¹ Hourly rates shown

Allied Health ¹

  Standard
Physiotherapist - individual
Occupational therapist 
Podiatrist  		 $229
Physiotherapist - group   $52
Dietitian
Exercise physiologist 
Social worker 
Speech pathologist 
Counsellor / psychotherapist		 $219
Allied health therapy assistant   $145
Psychologist $239
Music therapist
Aboriginal and Torres Strait Islander health practictioner and worker
Prices available on request

 

¹ Hourly rates shown

Telehealth and Virtual Care ¹ ²

  Standard Evening Saturday Sunday Public Holiday
Registered nurse $162 $197 $235 $272 $382
Registered nurse – consultant $180 $219 n/a
Enrolled nurse $132 $159 $189 $218 $305
Physiotherapist $220 n/a
Occupational therapist $220 n/a

 

¹ Hourly rates shown

² Telehealth may be available for nursing and allied health services in selected circumstances

Independence Services

We offer essential personal care, social support services and therapeutic services designed to enhance your independence and optimise your wellbeing. We will work with you to understand what matters most, so you can stay independent and connected with your community.

Personal Care ¹

  Standard Evening Saturday Sunday Public Holiday
Assistance with self-care, medications and continence $99 $123 $150 $176 $253

 

¹ Hourly rates shown

Social Support and Community Engagement ¹

  Standard Evening Saturday Sunday Public Holiday
Group social support <25km, min. 4 hours $54 $67 $81 $95 $135
Group social support >25km, min. 4 hours $58 $72 $87 $101 $144
Individual social support, accompanied activities and help to maintain affairs $99 $123 $150 $176 $253
Individual social support - Telehealth $73 $92 $112 $132 $190
Cultural support Prices available on request
Digital education and support
Expenses to maintain affairs

 

¹ Hourly rates shown

Respite ¹

  Standard Evening Saturday Sunday Public Holiday
Flexible respite $99 $123 $150 $176 $253
Centre-based respite - min. 6 hours $33 n/a
Overnight respite - min. 6 hours n/a $104 $127 $148 $211

 

¹ Hourly rates shown

Therapeutic Services for Independent Living ¹

  Standard Evening Saturday Sunday Public Holiday
Chiropractor $199 n/a
Osteopath $189
Remedial masseuse $179
Acupuncturist, art therapist, diversional therapist Prices available on request

 

¹ Hourly rates shown

Transport ¹

  Standard Evening Saturday Sunday Public Holiday
Direct transport - less than 10km $35 $44 $53 $62 $88
Direct transport - 10 - 20km $69 $87 $105 $123 $176
Direct transport - greater than 20km $104 $130 $158 $185 $264
Indirect transport Prices available on request

 

¹ Per trip rates shown

Personal Care ¹

  Standard Evening Saturday Sunday Public Holiday
Assistance with self-care, medications and continence $99 $123 $150 $176 $253

 

¹ Hourly rates shown

Social Support and Community Engagement ¹

  Standard Evening Saturday Sunday Public Holiday
Group social support <25km, min. 4 hours $54 $67 $81 $95 $135
Group social support >25km, min. 4 hours $58 $72 $87 $101 $144
Individual social support, accompanied activities and help to maintain affairs $99 $123 $150 $176 $253
Individual social support - Telehealth $73 $92 $112 $132 $190
Cultural support Prices available on request
Digital education and support
Expenses to maintain affairs

 

¹ Hourly rates shown

Respite ¹

  Standard Evening Saturday Sunday Public Holiday
Flexible respite $99 $123 $150 $176 $253
Centre-based respite - min. 6 hours $33 n/a
Overnight respite - min. 6 hours n/a $104 $127 $148 $211

 

¹ Hourly rates shown

Therapeutic Services for Independent Living ¹

  Standard Evening Saturday Sunday Public Holiday
Chiropractor $199 n/a
Osteopath $189
Remedial masseuse $179
Acupuncturist, art therapist, diversional therapist Prices available on request

 

¹ Hourly rates shown

Transport ¹

  Standard Evening Saturday Sunday Public Holiday
Direct transport - less than 10km $35 $44 $53 $62 $88
Direct transport - 10 - 20km $69 $87 $105 $123 $176
Direct transport - greater than 20km $104 $130 $158 $185 $264
Indirect transport Prices available on request

 

¹ Per trip rates shown

Everyday Living Services

We can make life a little easier by completing or assisting with day-to-day tasks including home cleaning, laundry and ironing, home maintenance and repairs as well as meal preparation and support.

Domestic Assistance ¹

  Standard Evening Saturday Sunday Public Holiday
General house cleaning, laundry and shopping assistance   $99 $123 $150 $176 $253

 

¹ Hourly rates shown

Home Maintenance and Repairs ¹

  Standard Evening Saturday Sunday Public Holiday
Gardening  $109 n/a
Assistance with home maintenance and repairs Prices available on request

 

¹ Hourly rates shown

Meals ¹

  Standard Evening Saturday Sunday Public Holiday
Meal preparation $99 $123 $150 $176 $253
Meal delivery Prices available on request

 

¹ Hourly rates shown for meal preparation, per meal rates shown for meal delivery

Domestic Assistance ¹

  Standard Evening Saturday Sunday Public Holiday
General house cleaning, laundry and shopping assistance   $99 $123 $150 $176 $253

 

¹ Hourly rates shown

Home Maintenance and Repairs ¹

  Standard Evening Saturday Sunday Public Holiday
Gardening  $109 n/a
Assistance with home maintenance and repairs Prices available on request

 

¹ Hourly rates shown

Meals ¹

  Standard Evening Saturday Sunday Public Holiday
Meal preparation $99 $123 $150 $176 $253
Meal delivery Prices available on request

 

¹ Hourly rates shown for meal preparation, per meal rates shown for meal delivery

Ready to get started with home care?

Get in touch with our team today.

1300 22 11 22 Contact us

Care Management

Under the Support at Home program, you will work with a team of dedicated Care Partners to create a care plan based on your needs, goals and interests. They’ll get to know what’s important to you, help you choose your services, consult with your supporter (if you wish) and update your budget as needed. They’ll check in with you regularly to make sure your care plan is meeting your needs.

Care Management ¹

  Standard
Ongoing services  $120
Restorative care $160
End of life $160

¹ Hourly rates shown 

Care Management ¹

  Standard
Ongoing services  $120
Restorative care $160
End of life $160

¹ Hourly rates shown 

Frequently asked questions

Support at Home pricing - find out more

Do you charge administration fees for assistive technology? 

Yes. To ensure a smooth and coordinated experience, we charge an administration fee for activities such as liaising with suppliers, purchasing products, and arranging their delivery. This fee is 10% of the total cost of the item (or item bundle), capped at $500 (whichever is lower). 

 

Do you charge coordination fees for home modifications? 

Yes. Our expert team members coordinate home modification activities, including contractor invoicing and arranging local government approvals. This fee is 15% of the total quoted home modification costs capped at $1,500 (whichever is lower). 

 

How do contribution rates work?  

Your contribution rate is determined by the Services Australia. It is based on the type of service you wish to receive, your pension status as well as your income and asset assessment. You will need to pay contributions at your assessed rate for any services received in the Everyday Living and Independence categories. 

You do not need to pay any contribution towards services received from the Clinical category. 

 

What does nursing care cost under Support at Home? 

As a not-for-profit provider our competitively priced nursing services are based on hourly rates and includes all associated costs such as travel and administration. We’ll explain everything clearly before you start, so you know exactly what to expect. 

 

How does Bolton Clarke ensure quality clinical care?

We use a clinician-led care model supported by our expert nursing and allied health professionals, care staff and our partners. Our evidence-based services are supported by rigorous quality controls, ensuring we comply with our responsibilities to deliver exceptional home care services you can trust.

 

Why Choose Bolton Clarke? 

Nursing in the home started with Bolton Clarke 140 years ago. As Australia’s largest independent not-for-profit aged care provider, bringing positivity to life is at the heart of all we do. We have more than 2,500 nurses, allied health therapists and carers visiting 11,000 clients in their own home providing specialised nursing care, as well as help around the house, and getting out and about. 

Our clinician-led care model means your health and wellbeing are always our priority. We work closely with you and your family to create a plan that suits your needs and helps you feel confident every day. 

 

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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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