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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

If you have been assigned a package or want to know more, we’re here to help.

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Support at Home program

Positive, personalised care

The new Support at Home program helps people live positively and independently with services, products, equipment and home modifications. 
 
With Bolton Clarke as your chosen provider, you’ll always feel respected and cared for - at home, your way. We'd love to help you get started with the services and support that'll help you live the life you want.
 
If you have been assigned a package and need help getting started, call us on 1300 22 11 22 or send us a message:

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Why choose Bolton Clarke?

You’re in the best of hands with the people who started home nursing in Australia in 1885. We have more than 2,500 nurses, allied health therapists and carers visiting 11,000 clients in their own home, providing:

  1. Specialised clinical care, including dementia support
  2. Assistance with personal care
  3. Help around the house, and getting out and about
  4. Flexible care that evolves with your needs
Why Bolton Clarke

Support at Home services

We offer a wide range of home nursing, assistance and wellbeing services, delivered with the highest standards of care, safety and compliance.

<p>Clinical Supports</p>

Clinical Supports

Nursing and allied health services

<p>Independence</p>

Independence

Personal care, transport and social support

<p>Everyday Living</p>

Everyday Living

Domestic assistance and home maintenance

<p>Short-Term Supports</p>

Short-Term Supports

Restorative care, assistive technology, home modifications and palliative.

Support at Home pricing

Find out more about prices for our range of services

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Support every step of the way

When it comes to getting the right care at home, it can be difficult to know where to begin. We're ready to help with the services and support that will help you live the life you want.

We'd love to help you get started with home care services under Support at Home. To find out about other funding options please contact our helpful team.

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Step 1 – Contact My Aged Care

When considering your aged care options, you’ll first need to arrange an assessment through My Aged Care or call 1800 200 422.

They’ll chat with you about your day-to-day routine, physical and mental health, and what’s important to you.

You can also register a trusted person as a supporter who can assist and access information about your care.

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Step 2 – Complete an Aged Care Assessment

My Aged Care will arrange an assessment for you. This will help determine which level of care is right for you.

You will receive a letter advising what care and services you have been approved to receive. You will then be added to the Support at Home queue.

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Step 3 – Understanding the costs

Depending on your personal circumstances, Services Australia (Centrelink) will assess how much you will pay towards your services.

If you are already receiving a government payment, please call Services Australia on 1800 227 425. We recommend having your financial details ready before the call. If you have not contacted them before you will need to complete a financial assessment.

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Step 4 – Accepting your Support at Home

When your funding becomes available, you will receive a letter notifying you that you have been allocated Support at Home funding.

You will have 56 calendar days from the approval date to choose an approved provider to support you at home.

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Step 5 – Selecting your provider

When you choose Bolton Clarke, we’ll work with you (and your support person if you wish) to plan your expert care and support services and begin right away.

Our friendly Home and Community Support team would love to talk with you about your specific needs and what matters to you most. Call 1300 22 11 22 to learn about the range of services available to you.

Get started with home care

If you’d like to talk about your personal situation or need more information, please call our friendly team on:
1300 22 11 22

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Prefer to talk to someone?

If you prefer to speak over the phone, our team can help with any questions you may have: 1300 22 11 22
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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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