ALLITY TOPICKS | November 2021

National Quality Indicators Program – NQIP

3 November 2021


The Australian Government, through the Department of Health introduced a standardised reporting system – “National Aged Care Quality Indicator Program” to collect data from residential aged care providers to support improvement in the quality of services to care recipients.

Since its introduction in 2019, the program has progressively expanded to include information on:

More recently, from 1 July 2021, the data required to be collected has extended into an additional 2 areas to include:

All government subsidised residential aged care providers are required to submit the quality indicator data every quarter, with the first reporting period July-October 2021.

To ensure compliant reporting, Allity has reviewed all reporting capabilities and completed training in the lead up to the introduction of NQIP to ensure accuracy and timeliness of data provided to the program. In doing so, it enables us to measure, monitor, compare and improve the quality of our services to residents and families in accordance with industry benchmarks.

The transparency of this information will also provide important information for people making the decisions and choices about their care.

Further information on NQIP can be found on the Department of Health’s website.