ALLITY TOPICKS | November 2021

Australian Government Grief and Trauma Support Program

3 November 2021

The COVID-19 pandemic has had an unprecedented effect on communities all over the world.

The aged care sector in particular has been significantly impacted. As we pass almost 2 years since the start of the pandemic, we have experienced multiple lockdowns, significant disruption, the emotional trauma of social isolation, and for some the distress of losing loved ones.

While the distress of COVID-19 outbreaks in aged care has been at the forefront of the pandemic, many people living and working in aged care who didn’t directly experience COVID-19 outbreaks have still felt the anxiety and grief caused by ongoing uncertainty, multiple lockdowns and the repercussions of being distanced from friends, relatives, routines and the loss of important life events.

In recognition of the grief and trauma that many will have suffered, the Department of Health has set up a free Grief and Trauma Support Program to help people living in aged care and for the staff who provide care and support for residents. It is also available for families, friends, representatives, loved ones and community visitors. The program includes access to counselling, videos, guidance, and self-care strategies.

We strongly encourage our families, residents and staff to reach out to these services which are completely confidential and available in a range of languages.

For more information you can contact: or visit the Grief and Trauma Support Program website.