7 May 2019
By Glen Hurley, Chief Operations Officer
We’d like to take the opportunity to thank the hard-working Care Managers, Registered Nurses, Enrolled Nurses and Personal Care Assistants who work across our homes.
Helping the elderly improve the quality of their life is the reason many aged care staff come to work each day. Because of their commitment, diligence and training, we’re able to ensure that your loved ones are always in good hands.
Residents in aged care rely on a whole team – including care staff, cooks, cleaning staff, activity coordinators, maintenance staff, gardeners, administrators, volunteers and allied health professionals.
Sometimes it can be confusing to know who does what when it comes to care staff, so we have prepared a little ‘cheat sheet’ to help you understand all of the different roles.
First, it’s useful to know that our clinical care team covers four tiers. The most senior of these are Care Manager followed by Registered Nurses, Enrolled Nurses and then Personal Care Assistants (also called Assistant in Nursing or Personal Care Worker).
These four tiers of health care professionals work together to ensure our residents receive the highest quality care and strive to make every day the best it can be.
A Care Manager must be a Division 1 Registered Nurse and is responsible for the overall supervision and monitoring of care and managing Registered Nurses and Personal Care Assistants.
Often a Care Manager will take the place of an individual home’s General Manager in their absence.
The primary focus of a Care Manager is to ensure Allity residents achieve their optimal level of health in a comfortable, nurturing, safe and secure environment.
A Care Manager’s objectives don’t just encompass physical health but also psychological, emotional and spiritual health.
At Allity, our goal is to maximise the quality of life for our residents. We do this by running programs that help residents stay mobile, physically able, confident and socially connected. Care Managers oversee these crucial programs.
As with a Care Manager, our Registered Nurses must be Division 1 Registered Nurses at a minimum and they are responsible for ensuring quality of care is provided to residents.
One of their highest priorities is building and maintaining strong relationships with the resident and their loved ones and working with them to communicate their needs and desires to external health and allied professionals, care staff, as well as leisure and lifestyle coordinators.
Registered Nurses also work with the Care Manager to implement the nursing care plan developed in collaboration with the resident’s GPs and health care teams, the resident and their loved ones.
Their ongoing work is to supervise, manage and monitor the standard of care delivered to the residents, managing and administering of medication, and ensuring care is individualised and person-centered according to resident’s individualised care needs and making adjustments when needed.
Allity has a small number of Enrolled Nurses and this role may not be on the roster at all Homes. An Enrolled Nurse has at a minimum, a Cert IV in Aged Care and their qualifications ranks them between a Registered Nurse and Personal Care Assistant.
Their aim is to assist, monitor and support residents to achieve their optimum level of health, physically, emotionally and spiritually, in a comfortable, nurturing and secure environment. Some ENs will have gained the necessary skills and competencies to administer medication under the supervision of Registered Nurses.
A Personal Care Assistant is responsible for supporting residents in daily living activities for example assisting with meals and showering, under the supervision of a Registered Nurse, Care Manager or General Manager.
Their aim is to assist, monitor and support residents to achieve their optimum level of health, physically, emotionally and spiritually, in a comfortable, nurturing and secure environment. Some carers will have gained the necessary skills and competencies to administer medication under the supervision of Registered Nurses.
Personal Care Assistants are the eyes and ears of the home and are there to ensure resident’s concerns and comments are heard by the appropriate managers.
Listening to our residents’ needs and their families, and then acting on what we hear helps to make every day the best it can be. Our Personal Care Assistants are the driving force behind this mission.
Got a question about medicine, care or technology or want to send some feedback? Ask an Allity Expert.