NEWS UPDATES

 


15 April 2021

COVID-19 Vaccination For Aged Care Residents - Update

The Australian Government yesterday released an information update on the roll out of the COVID-19 Vaccination plan for residential aged care residents.

The announcement covers the status of the aged care roll out, answers questions on vaccines for older Australians and the review of the vaccination strategy for the aged care workforce.

Read the update here

To stay up to date on COVID-19 vaccinations for aged care, go to the Department of Health website

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15 April 2021

Visitor Access and Influenza Vaccination Update – QLD

The Queensland Premier has released a welcomed update effective from 15 April, whereby restrictions put in place in response to the recent COVID-19 outbreak will be removed across the state.

With no restricted Local Government Areas, you can now enter a residential aged care facility if you comply with visitor requirements.

Visitors should:

  • wash their hands before entering and leaving the facility
  • stay 1.5 metres away from others where possible
  • stay in the resident’s room, outside or in a specific area (avoiding communal spaces)
  • stay away when unwell
  • follow requests from the facility to help keep staff and residents safe.


2021 Influenza Vaccination
As we enter the annual flu season, Queensland Health has released a directive in relation to flu vaccinations for all people entering residential aged care facilities as follows:

From 03 May 2021 everyone entering a residential aged care facility needs to be vaccinated against influenza. This applies to staff, visitors, health practitioners, volunteers and others such as cleaners, tradesman, gardeners and maintenance staff. Influenza vaccination protects staff and provides an additional layer of protection for high-risk residents.

If you have any questions in relation to the latest visitor access update, please contact the General Manager at your Home.

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26 March 2021

Visitor Access and Resident Outings Update – QLD

As you will be aware, there has been an active COVID-19 case announced in the Brisbane community. In response to the recent case, the Queensland Department of Health has imposed precautionary measures over the coming days that will have an impact on visitor access restrictions to Residential Aged Care Facilities.

Visitors are restricted to residential aged care facilities within the restricted Local Government Areas of:

  • City of Brisbane
  • Moreton Bay Region

These restrictions include:

Visitors

No personal visitors are allowed to enter

  • Only people providing an essential purpose will be allowed to enter
  • End of life visits will still be allowed
  • Anyone entering a facility must wear a single use surgical face mask


Residents

  • May only leave the facility to receive health care, attend a funeral or for an emergency or compassionate reason.

Allity will be implementing measures across our homes in accordance with QLD Health directions.

We request that families and representatives advise other relatives of the enhanced visitor restrictions and if they intend to take residents on leave, to be aware of the requirement for residents returning to the home to isolate.

We kindly ask for your patience and support with the implementation of the enhanced visitor restrictions across our homes to protect and limit community exposure to our residents.

Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

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19 March 2021

Visitor Access and Resident Outings Update – QLD

Queensland Health has released the latest advice on visitor access to age cared facilities. It provides for the easing of restrictions, such that there are no restricted Local Government Areas for aged care Homes.

To enter an aged care Home, all visitors must not have any COVID-19 symptoms and comply with all other restrictions and requirements of the facility.

Visitors should:

  • Wash their hands before entering and leaving the facility
  • Stay 1.5 metres away from others where possible
  • Follow requests from the facility to help keep staff and residents safe

Please visit the QLD government website for more information

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14 March 2021

Visitor Access and Resident Outings Update – QLD

As you will be aware, there has been an active COVID-19 case announced in the Brisbane community. In response to the recent case, the Queensland Department of Health has imposed precautionary measures over the coming days that will have an impact on visitor access restrictions to Residential Aged Care Facilities.

Visitors are restricted to residential aged care facilities within the restricted Local Government Areas of:

  • City of Brisbane
  • City of Ipswich
  • Logan City
  • Moreton Bay Region
  • Redland City

These restrictions include:

Visitors

  • No personal visitors are allowed to enter
  • Only people providing an essential purpose will be allowed to enter
  • End of life visits will still be allowed
  • Anyone entering a facility must wear a single use surgical face mask

Residents

May only leave the facility to receive health care, attend a funeral or for an emergency or compassionate reason.

Allity will be implementing measures across our homes in accordance with QLD Health directions.

We request that families and representatives advise other relatives of the enhanced visitor restrictions and if they intend to take residents on leave, to be aware of the requirement for residents returning to the home to isolate.

We kindly ask for your patience and support with the implementation of the enhanced visitor restrictions across our homes to protect and limit community exposure to our residents.

Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

 

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2 March 2021

Visitor Access and Resident Outings Update – VIC

The Victorian Premier last week released a welcomed update with advice which will reflect an easing of visitor policies for residential aged care providers. This has been attributed to the ongoing low community transmission trends.

The following advice has been issued and will now apply to visitor access across Allity Homes in Victoria.


Who can visit?

  • There are no restrictions on the number of visitors a resident can have each day or at any one time in residential care facilities in Victoria

  • All visitors will need to comply with the density requirements within the home

  • Visitors are required to wear a surgical mask in a residential care facility located in Victoria

  • Symptomatic individuals (e.g. sore throat), close contacts and returned international travellers are excluded from visiting

  • Screening Protocols will remain in place


Resident Outings & Excursions

Residents can leave the facility for outings such as medical appointments or to visit locations in the community such as shops and cafes. If you are taking loved ones out, please ensure you are familiar with COVIDSAFE settings advice to keep you and your family safe.

If you have any questions in relation to the latest visitor access update, please contact the General Manager at your Home.

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22 February 2021

COVID-19 Vaccination Update

The Minister for Health and Aged Care, Greg Hunt announced last week the COVID-19 Vaccination implementation plan will commence from Monday 22nd February 2021.

The vaccination program will begin in every state and territory prioritising residential aged care staff and residents. It is anticipated that the roll out to aged care facilities will take approximately six weeks and will be made available in aged care Homes for residents and staff.
The local Primary Health Network (PHN) will be supporting the Commonwealth to deliver vaccinations for residents in aged care facilities in their respective areas.

Allity has been attending updates presented by the Department of Health and have now received notification of our first group of Homes where vaccinations will be offered to residents.

We will be contacting Families and Representatives as soon as we are informed of dates for your Homes by the relevant health authorities.

It is important that you understand the process in the lead up to the COVID-19 vaccination program particularly if your loved one wishes to be vaccinated.

What you need to do

To participate in the vaccination program, you must provide informed consent directly to your Home as soon as is practical.

We will be contacting you in due course when we receive notification of when your Home will be scheduled for the vaccination program.

Our recent experience has shown there can be limited time between when we are notified of the vaccination date by the Department, and the actual date of the vaccinations. As such, we recommend families review the information and organise your consent sooner rather than later, and provide the informed consent to the Home. It is an important decision and we want to ensure your choice is able to be met.

Providing your consent will ensure that we are able to complete the necessary administration process and registration of your loved one ready for the day of vaccinations in the coming weeks.

We encourage you to read the information provided below, and discuss the decision with your loved one who will be receiving the vaccination. You should also discuss any health concerns with your GP as required.

Residents will also undergo a clinical assessment to ensure their health status is suitable to receive the vaccine on that day.

Importantly, the PHN will only be allocating one day for each aged care Home. We have been advised that the date is not flexible. This means the Home must have received your consent to provide the vaccination.

How to provide informed consent

You will need to provide informed consent in 1 of 2 ways by the deadline date for your Home:

A. Returning a completed Consent Form directly to your Home. Click here to access the form.

B. Verbal Consent - Contact the General Manager or Care Manager of your Home before the deadline date with verbal informed consent which will be documented in your loved one’s progress note file.

 

Be Informed – Read trusted information

It is vitally important that you make any decisions about the vaccine having understood the information related to the vaccine prior to giving consent.

We have included important links below from the Department of Health with information on the COVID-19 vaccination program and any questions you may have in relation to safety, quality and effectiveness of the vaccine.

You should always seek reputable sources of information from recognised health authorities that have the medical and scientific veracity to give factual and reliable information.

This may also include having discussions with your GP in advance. We understand that your local PHN will communicate the vaccinations process and timeline with GPs.

Please understand that we cannot answer questions relating to the science behind the vaccine, these questions are addressed by referencing information from the Department of Health.

Additional information

Families seeking information and support in relation to the program should go to https://www.australia.gov.au/

Information for Residents in Aged Care Facilities

Frequently asked questions for the COVID-19 vaccines in Residential Aged Care

Preparing for COVID-19 Vaccination

Information on COVID-19 Pfizer vaccine

COVID-19 Consent Form

COVID-19 vaccine assessment - Therapeutic Goods Administration’s (TGA)

OPAN – Older People’s Advocacy Network

OPAN Video – COVID-19 Vaccine – What You Need to Know

COVID-19 Webinar 23-February 2021: Process for providing consent or decline

We will continue to provide information to Families and Residents as we receive notification and advice from the relevant health authorities.

We thank you for your patience and understanding as we work to the requirements and timetable issued by the government.

 

Visitor Access and Resident Outings Update – NSW

NSW Health has today released a welcomed update with advice for residential aged care providers that reflects the ongoing low community transmission trends. The following NSW Health Advice has been issued and will now apply to visitor access across Allity Homes in NSW.

 

Who can visit?

  • There are no restrictions on the number of visitors a resident can have each day or at any one time in residential care facilities in NSW
  • Visitors are not required to wear a surgical mask in a residential care facility located in NSW
  • Screening Protocols will remain in place with reference to NSW current areas of concern; Interstate and overseas locations and restrictions & NSW areas of increased testing.

 

Resident Outings & Excursions

Residents can leave the facility for outings such as medical appointments or to visit locations in the community such as shops and cafes.

At outings and excursions attended by residents, ensure that the event complies with the current Gathering and Movement Public Health Order, and no one at the event:

  • Has been to any NSW, interstate or overseas locations listed in the current areas of concern at the dates and times listed for 14 days after they have visited the location

  • Lives in a NSW area of increased testing

  • Has been a close contact of a person with confirmed COVID-19 and are within their self-isolation period

  • Lives in a household with a person who is currently self-isolating

  • Is waiting for a COVID-19 test result.


If you have any questions in relation to the latest visitor access update, please contact the General Manager at your Home.

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19 February 2021

Visitor Access and Resident Leave Update - Victoria

As you will be aware, the Victorian Department of Health and Human Services (DHHS) recently announced a relaxing of restrictions and a return to COVID Safe Summer as of 11:59pm 17th February. Last night we received guidance from the DHHS that reduces visitor access restrictions and resident leave restrictions for Victorian Residential Aged Care Facilities.

In accordance with DHHS directions, please note the following changes to restrictions are now in place:


Visiting a Home

  • One household (or up to five people) may visit a resident once per day for a maximum of one hour for any reason. Please note that density limits within the home must be observed by all visitors.

  • Essential Care Visits (including palliative care) will continue as per our previous policy, however a time limit as to the duration of these visits is no longer in place.

  • Support visits for those residents who require Cultural, Spiritual or social support will be limited to one visitor, once per day for a maximum of one hour

As always, we request that all visits be discussed and booked with the Home in advance so that we may best accommodate your visit.


Resident Leave

  • Residents can leave their care facility for any reason, provided they comply with current restrictions in Victoria.

  • In line with current restrictions, residents must carry a fitted face mask with them at all times. This is to be worn when indoors at all times, and worn outdoors should a distance of 1.5m from others not be able to be maintained.

  • Physical distancing of 1.5 should be maintained at all times, and events or venues that do not comply with current limits on private and public gatherings should be expressly avoided.

  • Residents should not visit or come into contact with any person who is currently quarantining, isolating, or otherwise unwell.

  • When returning from leave residents will be screened as per our Home policy. Residents will not be required to isolate unless otherwise advised by the DHHS.

We request that families and representatives advise other family members of these restrictions should they intend to take residents on leave to ensure their time away from the Home is as safe as possible, including avoidance of exposure sites and case locations.

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12 February 2021

 

Visitor Access Update – Victoria

As you will be aware, there has been an emergence of active COVID-19 cases in the Victorian community. This afternoon, in response to these recent cases, the Victorian Department of Health and Human Services (DHHS) announced broad lockdown measures over the coming days that will also have an impact on visitor access restrictions to Residential Aged Care Facilities within Victoria.
Allity will be implementing measures across our homes in Victoria in accordance with DHHS directions.

As such:

  • No visitors are permitted into aged care facilities, except for end-of-life reasons
  • Face masks must be worn at all times while in the Home

Until further direction is provided, all visits, other than those to support residents receiving end of life care will be temporarily suspended. We do encourage you to stay in contact with your loved ones by arranging Zoom calls with your Home.

We request that families and representatives advise other relatives of the enhanced visitor restrictions and if they intend to take residents on leave, to be aware of the requirement for residents returning to the home to isolate.

We kindly ask for your patience and support with the implementation of the enhanced visitor restrictions across our homes to protect and limit community exposure to our residents. Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

 

 

 

Visitor Access Update – NSW

NSW Health has released an update with advice for residential aged care providers with further easing of visitor restrictions. With low community transmission trends, the following NSW Health Advice has been issued and will now apply to visitor access across Allity Homes in NSW.

Who can visit?

Homes located in Greater Sydney 
• Maximum of 5 people can visit each day per resident.

Homes in Regional NSW incl. Central Coast
• Different people may visit each day There are no restrictions on the number of visitors a resident can have each day or at any one time.

We continue to emphasise the importance of following specific requirements for visits:

Visitors to any care facility must:

  • wear a face mask while inside the facility
  • try to maintain at least 1.5m between themselves and all other people in the facility for the duration of the visit
  • comply with all screening and infection control measures put in place by the facility


The following people are not permitted to visit aged care homes:

  • Those unwell, have symptoms or are waiting for a coronavirus (COVID-19) test
  • Those who have been to areas of concern as announced by Victoria DHHS including the Melbourne Airport Holiday Inn from 27 January 2021 – 9 February 2021.

Other Conditions that may apply: Facilities may have additional conditions for entry, this may include a booking system or additional requirements of entry to keep vulnerable residents safe.

The COVID-19 landscape continues to be one that is fluid and requires us all to remain diligent with our own lifestyle practices. We are grateful for your flexibility and understanding in adapting to changes as advised by health authorities which can happen at short notice.

If you have any questions in relation to visits, please don’t hesitate to contact your General Manager.

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2 February 2021

Visitor Access Update

NSW 

With low community transmission trends, the following NSW Health Advice has been issued and will now apply to visitor access across Allity Homes in NSW.


Those who have been to the following areas of concern are not permitted to visit aged care homes - WA locations visited by confirmed cases or the Perth, Peel or South West regions of WA since 25 January 2021

Victoria

Similarly, the following DHHS advice now applies to visitor access across all Allity Homes in Victoria:

  • There are no specific restrictions on the purpose of visits, the number of visitors, or the length of the visit. People of any age can visit.

The following specific requirements should be noted for visits to NSW and Victorian Homes:

Visitors to any care facility must:

  • wear a face mask while in an indoor space
  • try to maintain at least 1.5m between themselves and all other people in the facility for the duration of the visit
  • comply with all screening and infection control measures put in place by the facility

People who feel unwell, have symptoms or are waiting for a coronavirus (COVID-19) test will not be permitted to visit during this time.

Please be aware our facilities may have additional conditions for entry, this may include a booking system or additional requirements of entry to keep vulnerable residents safe.

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13 January 2021

Visitor Access and Resident Leave Update – NSW
NSW Health Aged Care Visits and Outings Advice until further notice

NSW Health has today released advice relating to visitors to aged care homes and residents leave from facilities across NSW.

Until further notice:

  • Residents from residential aged care facilities in the following areas - Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council should not leave the facility to attend family gatherings and group excursions unless the visit is essential (such as a medical appointment) or for exercise.

  • People living in the following areas - Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council are excluded from visiting residential aged care homes.

  • All residential aged care homes must exclude visitors who have been in the following Local Government Areas of Queensland since 2 January 2021: City of Brisbane, Logan City, City of Ipswich, Moreton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region or Somerset Region.

The tables below provide the guidance for visitors and resident leave as directed by NSW Health:

* Residents of facilities located outside of these areas are able to leave the facility to attend family gatherings of fewer than 5 people in Greater Sydney (including the Blue Mountains and Central Coast LGAs) or 50 for regional NSW, if there will be no persons at the event that during the last 14 days have been:

  • A close contact of a person confirmed with COVID-19 and are within their self-isolation period
  • In any of the locations listed on the self-isolate and get tested immediately page, at the times and dates listed

  • In any of the locations listed on the monitor for symptoms page, at the times and dates listed, except where noted otherwise

  • In the following Queensland Local government Areas since 2 January 2021: City of Brisbane, Logan City, City of Ipswich, Moreton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region or Somerset Region.

Stay informed and stay safe - Stay abreast of NSW Health Alert areas

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08 January 2021

Visitor Access and Resident Leave – NSW 
NSW Health Aged Care Visits and Outings Advice until further notice


NSW Health has today released advice for NSW. The advice relates to Visitors to aged care homes and Residents leave from Facilities.

  • Until further notice, residents from residential aged care facilities in the following areas Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council should not leave the facility to attend family gatherings and group excursions unless the visit is essential (such as a medical appointment) or for exercise.

  • Until further notice, people living in the following areas Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council are excluded from visiting residential aged care homes.

  • Until further notice all residential aged care homes must exclude visitors who have been in the following Local Government Areas of Queensland since 2 January 2021: City of Brisbane, Logan City, City of Ipswich, Moreton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region or Somerset Region .

The table below provides the guidance for visitors and resident leave:

*Residents who are from Allity facilities outside Northern Area of the Northern Beaches, City of WollongongCumberland City Council or the Canterbury Ward of Canterbury Bankstown Council are able to leave the facility to attend family gatherings or group excursions outside of the Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council if there will be no persons at the event or excursion that during the last 14 days have been:

  • A close contact of a person confirmed with COVID-19 and are within their self-isolation period

  • In any of the locations listed on the self-isolate and get tested immediately page, at the times and dates listed

  • In any of the locations listed on the monitor for symptoms page, at the times and dates listed, except where noted otherwise

  • In the following Queensland Local government Areas since 2 January 2021: City of Brisbane, Logan City, City of Ipswich, Moreton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region or Somerset Region.

Stay informed and stay safe - Stay abreast of NSW Health Alert areas

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01 January 2021

COVID-19 Asymptomatic Testing – NSW
Aged Care Staff and Residents

The Australian Government has today announced an important initiative to proactively conduct Asymptomatic COVID-19 testing for aged care staff and residents in specific NSW local government areas (LGAs). These include: Inner West, Burwood, Canada Bay, Canterbury Bankstown, Strathfield and Cumberland. These areas have been prioritised for testing because of the potential transmission risk in these LGAs.

The testing will be implemented to give health authorities the best chance to find people with COVID-19 before they appear unwell and to identify where community transmission may be happening before there are COVID-19 outbreaks. Australians living in aged care are among the most vulnerable, and as such have been prioritised.

By doing asymptomatic testing, aged care providers will know the COVID-19 status of staff and residents on any given day, which is critical information to pre-empt the risk of transmission or a significant outbreak in the Home.

 

Allity Homes identified for testing

There are 7 Allity Homes to be included in the asymptomatic testing:

  • Bass Hill – testing to be conducted 10.30am Saturday 2nd January
  • Pendle Hill – advised testing should be conducted within the next 3 days
  • Redleaf Manor - advised testing should be conducted within the next 3 days
  • Pemulwuy - advised testing should be conducted within the next 3 days
  • Beechwood, Rosemore and Willandra – awaiting advice

 

Who will be conducting the testing?

Douglass Hanly Moir will be sending testing teams to visit the Homes and will be conducting the testing on site. Specimens will be collected from every staff member and resident who agrees to a test and is at the home on the day the test team’s visit.

The test teams will also leave self-collect testing kits for staff who are unable to attend on the day of the team’s visit.

Please note that testing is voluntary and will be provided free of charge.

We have strongly encouraged all staff to participate as asymptomatic testing is an effective way of protecting our residents and each other.

For more information, please see the Australian government’s FACT SHEET, or call the General Manager of your Home if you have any further queries and confirmation of dates for testing.

Stay informed and stay safe - Stay abreast of NSW Health Alert areas

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31 December 2020 6.30pm

Visitor Access and Resident Leave Update – Victoria
Enhanced COVID-19 Restrictions

As you will be aware, there has been an emergence of active COVID-19 cases in the Victorian community. Late this afternoon, in response to these recent cases the Victorian Department of Health and Human Services (DHHS) announced enhanced measures that need to be immediately applied by Residential Aged Care Facilities within Victoria.

Allity will be implementing these measures across our homes in Victoria in accordance with government directives as issued as soon as practicable.

Enhanced Visitor restrictions will now apply to all Aged Care Facilities in Victoria

Currently visitors from restricted areas in NSW are excluded persons. Up to date information on the locations can be found on the following website: https://www.coronavirus.vic.gov.au/travel-restrictions-new-south-wales 

 

What the enhanced visitor restrictions mean:

Only the visitors defined below are able to attend Allity Homes in Victoria:

  • ‘Normal’ visitors: Where the visitor is the parent, guardian, partner, carer or support person of the resident, and the person's visit is for the purpose of providing emotional, cultural, spiritual or social support to the resident that cannot reasonably be provided by that person via electronic or other non-contact means (1 visitor at any time, once per day for maximum of 2 hours)
  • Essential care persons: Visitor’s presence at the facility is for the purposes of providing essential care and support necessary for the resident's physical wellbeing that optimises the care and support delivered by workers at the facility and cannot reasonably be provided by that person via electronic means (1 visitor, no time limits)
  • Essential behaviour assistance person: Visitor’s presence at the facility is necessary to support individual behaviours of concern, such as for people living with dementia, cognitive impairment or cognitive disability, or who have a known or emerging serious mental illness (no time limits)
  • Interpreters or informal language support (no time limit)
  • End of life Support – 2 visitors, no time limit applies

 

Residents Leave and Excursions

Under current restriction levels, residents can leave their care facility for any reason, provided they comply with current restrictions in Victoria and are aware of the measures on return to the home.

Returning to the Home

Residents will screened for COVID-19 symptoms on their return to the home. On return to the facility from day leave or non-essential visits, residents having visited Mentone, Mitcham or Hallam OR have visited a listed exposure site OR having spent time with someone that would otherwise have been an excluded person (this includes persons from or who have visited the restricted zones in NSW) will be tested and managed as a suspected COVID-19 case until their results are known. This means residents will be screened, complete a COVID-19 test and isolate in their rooms until the test results are known & COVID has been excluded.

Please take this communication as notification of this requirement. We request that families and representatives advise other relatives of the enhanced visitor restrictions and if they intend to take residents on leave, to be aware of the requirement for residents returning to the home after taking leave or excursions.

 

Use of PPE

Staff & visitors are now required to wear both surgical masks and protective eyewear when visiting the home.

 

Stay informed and stay safe

Please stay abreast of the locations from any of the DHHS Exposure Sites before making plans to visit an aged care home to avoid any potential disappointment.

We kindly ask for your patience and support with the implementation of the enhanced visitor restrictions across our homes as directed by the DHHS. Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

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30 December 2020 - 4.00pm

Visitor Access and Resident Leave Update – NSW

NSW Health Aged Care Visits and Outings Advice to 11.59pm Wednesday 6 January 2021
NSW Health has today released advice for the Greater Sydney Region and Regional areas of NSW. The advice relates to Visitors to aged care homes and Residents leave from Facilities.

Until at least 11.59pm on Wednesday 6 January 2021, residents from residential aged care facilities in Greater Sydney should not leave the facility to attend family gatherings and group excursions unless the visit is essential (such as a medical appointment).
The table below provides the guidance for visitors and resident leave:

*CONDITIONS FOR REGIONAL NSW RESIDENT LEAVE

Residents who are from facilities outside Greater Sydney are able to leave the facility to attend family gatherings or group excursions outside Greater Sydney, if there will be no persons at the event that during the last 14 days have been:

Stay informed and stay safe

With the sophistication and detailed level of contact tracing, NSW Health has been able to swiftly identify and publish newly established community hotspots. Please stay abreast of the locations from any of the NSW Health Alert areas before making plans to visit an aged care home to avoid any potential disappointment. This also applies to any NSW travellers who are now interstate.

We also ask families to communicate the information provided in this update to any friends or other family members who may be considering visiting an aged care home.

Our sincerest thanks and appreciation for the patience and support of our families and residents with the implementation of visitor access policies across our homes. Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager

 

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23 December 2020 - 6.00pm

Visitor Access and Resident Leave Update – NSW

The NSW Premier has released modifications to the NSW Community COVID restrictions with the aim of balancing safety and wellbeing for the community over the official 3 days of the Christmas period. Information on the restrictions over Christmas can be found on the NSW government website.

NSW Health Aged Care Visits and Outings Advice to 11.59pm Wednesday 30 December

NSW Health has consulted with the aged care sector and has today released advice for the Greater Sydney Region and Regional areas of NSW. The advice relates to Visitors to aged care homes and Residents leave from Facilities.

  • It is strongly advised that visits to aged care facilities be delayed and festive gatherings be postponed.
  • Furthermore, until at least 11.59pm on Wednesday 30 December 2020, residents from residential aged care facilities in Greater Sydney should not leave the facility to attend family gatherings and group excursions unless the visit is essential (such as a medical appointment).

The table below provides the guidance for visitors and resident leave:


*CONDITIONS FOR REGIONAL NSW RESIDENT LEAVE

Residents who are from facilities outside Greater Sydney are able to leave the facility to attend family gatherings or group excursions outside Greater Sydney, if there will be no persons at the event that during the last 14 days have been:

  • A close contact of a person confirmed with COVID-19 and are within their self-isolation period
  • In any of the locations listed on the self-isolate and get tested immediately page, at the times and dates listed
  • In any of the locations listed on the monitor for symptoms page, at the times and dates listed, except where noted otherwise

Stay informed and stay safe

With the sophistication and detailed level of contact tracing, NSW Health has been able to swiftly identify and publish newly established community hotspots. Please stay abreast of the locations from any of the NSW Health Alert areas before making plans to visit an aged care home to avoid any potential disappointment. This also applies to any NSW travellers who are now interstate.

We also ask families to communicate the information provided in this update to any friends or other family members who may be considering visiting an aged care home.

Our sincerest thanks and appreciation for the patience and support of our families and residents with the implementation of visitor access policies across our homes. Please be assured that we will continue to keep you updated on any changes to government directives and visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

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22 December 2020 12.00pm

Visitor Access Update – NSW and interstate travellers

We take this opportunity to extend our sincerest thanks and appreciation for the patience and support of our families and residents with the implementation of visitor access policies across our NSW homes.

As expected, we have had questions from families about visiting on Christmas Day. We are not able to provide a definitive answer until we have further clarification of any changes to the current directives from the NSW Government and Public Health Advice.

We acknowledge that these last few days have caused disruption, anxiety and uncertainty as to how this Christmas and New Year will pan out. Please be assured that we will continue to keep you updated as we receive notification of any changes from health authorities.

There has been much activity over the past 48 hours in relation to the various state border restrictions, significant community testing with decreasing numbers of new cases of COVID from the Northern Beaches cluster. Whilst this is encouraging, the NSW government has reinforced they will need to maintain a cautious approach to easing of any restrictions.

 Next Steps

We are now awaiting the next announcement of directives scheduled for Wednesday by the NSW Premier. Until then, we will need to maintain our policy of essential visits only across NSW homes.

Once we have all health authorities’ advice in hand, we will assess our response levels to align with government orders and ensure the necessary policies and practices are in place across our Homes to facilitate safe ways of connecting with loved ones over the Christmas / New Year period.

Meanwhile, we strongly encourage people from any of the NSW Health Alert areas to not visit any aged care Homes and utilise alternative means of communication to stay connected. This also applies to any NSW travellers who are now interstate.

As the situation is changing constantly, we recommend that all travellers check the relevant state health authority website for up to date information before you make plans to visit loved ones.

QLD Health   SA Health   DHHS VIC   NSW Health

Again, we can’t thank our families enough for your patience with the changes to visitor access policies, your support and understanding is appreciated.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

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21 December 2020

Further to our recent updates, in the last 24 hours, all states have now increased their border restrictions to travellers from NSW with specific reference to the Greater Sydney, Central Coast and Illawarra/Shoalhaven regions.

There will be instances where residents of NSW have travelled prior to the border restrictions being announced. The table below provides a summary of the locations defined by each state as NSW hotspots. In line with directions from NSW government health authorities, people from any of the NSW Health Alert areas should not visit any aged care Homes.

As the situation is changing constantly, we strongly recommend that all travellers check the relevant state health authority website for up to date information before you make plans to visit loved ones.

QLD Health     SA Health     DHHS VIC    NSW Health

Thank you for your patience and understanding with the changes in visitor access policies.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

__________________________________

20th December 2020

Visitor Access Aged Care Homes NSW

The NSW Premier, Minister for Health and Chief Health Officer issued an update today with clear messages for the Greater Sydney region (including the Shoalhaven district) reinforcing the need for heightened precautionary measures in the coming days to contain further community transmission of the Northern Beaches cluster.

Allity’s COVID Response Taskforce met earlier this afternoon to review the announcements from NSW Health to ensure our risk assessment and our visitor access policies are aligned to the heightened precautionary measures issued.

Additional venues have now been identified with advice for self-isolation and increased testing published.

In light of these further developments, we have now raised our outbreak response precautionary practices for all NSW metropolitan homes, Bayside Morisset and the Coastal Waters region. Please note that Calare and Gosling Creek Homes’ visitor policies will not be changing.

The heightened visitor access policies will apply with immediate effect as follows:

  • Essential visits only will be permitted, with the exception of end of life support for residents
  • Social visits will be temporarily suspended – please contact your Home to arrange Zoom calls
  • Face masks must be worn at all times while in the Home
  • Essential visits should be conducted in a resident’s rooms only or in a specific area designated by the Home, rather than communal areas
  • People from any of the NSW Health Alert areas should not visit any aged care Homes

It is extremely disappointing for everyone that the need for these enhanced precautionary measures have become necessary at a time when we were looking forward to festive season celebrations.

We will be monitoring NSW Health advice and directives closely over the coming few days, and will provide an update on Tuesday, if not earlier as to any changes to our risk response level based on health authority advice and community transmission rates.

Our priority will always be the safety and wellbeing of our residents. We will continue to take a very considered and balanced approach to the visitor policies to support essential visits. Our aim is to be able to provide a safe environment and/or alternatives for our families and residents to celebrate this important time together.

Meanwhile, we encourage you to continue to keep good hygiene and respiratory practices top of mind and maintain vigilance and caution when going out into the community.

We ask for your patience and understanding with the changes in visitor access policies. If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

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18 December 2020 5.44pm

NSW Health has issued a directive stating that Residential aged care facilities in the Northern Sydney Local Health District should exclude all visitors. 

Greenwood falls within this local health unit which means we will have to close our Home to visitors temporarily as directed. The exception to the restriction in visits is for end of life support for residents.

We are acutely aware that this will be distressing for some families and residents and assure you that we will maintain close monitoring and contact with the local health unit over the weekend.

At this stage we have not been notified of the period for visit exclusions, but will provide an update on Tuesday if not earlier in the event of any changes to this risk response level based on health authority advice and community transmission rates.

Our priority will always be the safety and wellbeing of our residents. We encourage you to continue to keep good hygiene and respiratory practices top of mind and exercise caution when going out into the community.

________________________________

18 December 2020

Visitor Access Aged Care Homes NSW

NSW Health has continued to issue further updates resulting from an increase in new COVID-19 cases reported since yesterday. Additional venues have now been identified with advice for self-isolation and increased testing published.

In light of the current situation we have raised our outbreak response precautionary practices for all NSW metropolitan homes and the Coastal Waters region, noting our Bayside, Calare and Gosling Creek Homes’ visitor policies will not be changing.

The heightened visitor access policies will apply with immediate effect as follows:

  • Essential visits will be permitted, please assist the Home by booking in advance
  • Other visits outside of those classified as Essential should be conducted via Zoom/Video calls where possible
  • Face masks must be worn at all times while in the Home
  • Screening and health declarations will be maintained for all visitors and staff
  • Physical distancing of 1.5m should be adhered to when in the Home
  • Essential visits should be conducted in a resident’s rooms only or in a specific area designated by the Home, rather than communal areas
  • People from any of the NSW Health Alert areas should not visit any aged care Homes

We acknowledge it is extremely unfortunate and disappointing for everyone that the emergence of this new cluster has occurred in the week prior to our much anticipated festive season celebrations after a challenging year.

As such, please be assured that we are taking a very considered and balanced approach to the visitor policies to support essential visits and enable our families and residents to celebrate this important time together in a safe way.

As we conveyed in last night’s update, we will continue to monitor health authority advice over the weekend and will provide an update on Tuesday as to any changes to our risk response level based on health authority advice and community transmission rates.

Our priority will always be the safety and wellbeing of our residents. We encourage you to continue to keep good hygiene and respiratory practices top of mind and exercise caution when going out into the community.

If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.

___________________________________ 

 17 December 2020

Health Alert Sydney Northern Beaches NSW

NSW Health has issued a health alert for the Northern Beaches LGA resulting from 17 new COVID-19 cases being identified today.
As a number of new cases are currently being interviewed, it is likely that new venues may be identified and that people in the northern beaches may have attended venues listed in the health alert.

To assist contact tracing and to contain any potential spread of COVID-19, for the next three days, people living in the Northern Beaches Local Government Area should take the following steps:

• Work from home and remain at home as much as possible
• Do not visit friends or relatives in aged care facilities or hospitals unless essential
• Avoid unnecessary gatherings
• Keep to your household group
• Avoid visiting high-risk venues including clubs, restaurants, places of worship and gyms
• Avoid unnecessary travel outside the Northern Beaches area

People from outside the area should avoid unnecessary travel to the Northern Beaches.

Visiting our Homes

Subject to the alert released by NSW Health for people living in the Northern Beaches LGA’s, NSW Health recently announced the easing of visitor restrictions for aged care homes.

The following policies will apply to NSW Homes:

  • There are no restrictions on the number of care and support visits a resident may receive
  • Bookings will no longer be required – we do ask for your understanding and patience as we transition back into unscheduled visits while still maintaining the requirement to conduct health screening / declarations for all visitors.
  • Visitors must sign in and out of the Home to assist contact tracing if an identified case of COVID-19 is confirmed
  • Physical distancing of 1.5m should be adhered to wherever possible
  • Visits should be conducted in a resident’s room, outdoors, or in a specific area designated by the Home, rather than communal areas
  • Visitors should be aware of NSW Health Alerts


The changes to the visitor policies above has been aligned to a Level 1 risk assessment rating. Should there be cause for escalation of the risk levels as advised by health authorities, restrictions will be reinstated appropriate to the level of assessed risk.

Our priority will always be the safety and wellbeing of our residents. We encourage you to continue to keep good hygiene and respiratory practices top of mind when visiting. If you are unwell, we ask that you do not visit to protect the safety of residents and staff.

We are delighted to be able to have visitors return to our Homes and resuming operations in a COVID safe way for the enjoyment of all. If you have any questions relating to visiting your loved one, please don’t hesitate to contact your General Manager.