If you have feedback or a complaint about us or the services we provide, we’d like to hear from you. Your feedback helps us to deliver a high standard of care and will be handled with compassion and respect for your privacy.
If you have feedback or a complaint about us or the services we provide, we’d like to hear from you. Your feedback helps us to deliver a high standard of care and will be handled with compassion and respect for your privacy.
At Bolton Clarke, we are committed to providing high-quality care and services. We value all feedback, complaints, compliments, and suggestions as opportunities to improve what we do. Our complaints and feedback process ensures your voice is heard, your concerns are addressed, and we continue to learn and grow as an organisation.
A complaint is any expression of dissatisfaction about any aspect of care or services provided by Bolton Clarke, or about how a previous complaint was handled. Feedback also includes compliments and suggestions for improvement.
Examples include: