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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

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Partnership in iSupport

Most people living with dementia are cared for by their family members or friends and may feel unprepared for this role.
 
Partnership in iSupport is a self-help tool for informal carers offered as an online learning program.

iSupport manual

The iSupport manual includes six modules and accompanying exercises.
 
The modules are designed for you to either work through consecutively or select those most relevant to your caring needs. Feel free to print the manual and additional resources, or components of both, for later reference.

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Introduction to dementia

  • Module 1
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Being a carer

  • Module 2
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Caring for me

  • Module 3
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Providing everyday care

  • Module 4
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Dealing with changed behaviours

  • Module 5
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My engagement in consumer directed care

  • Module 6

Being a carer

Module 2

Download complete module

Module 2 units

Click the titles to download individual units.

  1. The journey together
  2. Improving communication
  3. Supported decision making
  4. Involving others

Caring for me

Module 3

Download complete module

Module 3 units

Click the titles to download individual units.

  1. Reducing stress in everyday life
  2. Making time for pleasant activities
  3. Thinking differently

Being a carer

Module 2 units

Click the titles to download individual units.

  1. The journey together
  2. Improving communication
  3. Supported decision making
  4. Involving others

Caring for me

Module 3 units

Click the titles to download individual units.

  1. Reducing stress in everyday life
  2. Making time for pleasant activities
  3. Thinking differently

Additional resources

Research publications
  1. A research protocol paper, outlining the details of the planned 12-month randomised controlled trial
    Xiao, L., Yu, Y., Ratcliffe, J., Milte, R., Meyer, C., Chapman, M., Chen, L., Ullah, S., Kitson, A., De Andrade, A., Beattie, E., Brodaty, H., McKechnie, S., Low, L., Nguyen, T., Whitehead, C., Brijnath, B., Sinclair, R., Voss, D. (2022). Creating ‘Partnerships in iSupport program’ to optimise family carers’ impact on dementia care: A randomised controlled trial protocol. BMC Health Services Research. 22 (1), 762.
    Creating ‘Partnership in iSupport program’ to optimise family carers’ impact on dementia care: a randomised controlled trial protocol | BMC Health Services Research | Full Text

  2. The first of two systematic review papers to explore the evidence related to delivering similar programs to iSupport
    Yu, Y., Xiao, L., Ullah, S., Meyer, C., Wang, J., Pot, A., Shifaza, F. (2023). The experiences of informal caregivers of people with dementia in online psychoeducation programs: a systematic review and meta-synthesis. JMIR Aging. May 29; 6 (e47152).
    The Experiences of Informal Caregivers of People With Dementia in Web-Based Psychoeducation Programs: Systematic Review and Metasynthesis - ScienceDirect

  3. The second of two systematic review papers to explore the evidence related to delivering similar programs to iSupport
    Yu, Y., Xiao, L., Ullah, S., Meyer, C., Wang, J., Pot, A., He, J. (2023). The effectiveness of internet-based psychoeducational programs for caregivers of people living with dementia: a systematic review and meta-analysis. 27 (10), 1895-1911. Aging and Mental Health.
    The effectiveness of internet-based psychoeducation programs for caregivers of people living with dementia: a systematic review and meta-analysis - PubMed

  4. This paper outlines the critical role of the facilitator in delivering the iSupport program
    Yu, Y., Hunter, S., Xiao, L., Meyer, C., Chapman, M., Tan, K., Chen, L., McKechnie, S., Ratcliffe, J., Ullah, S., Kitson, A., De Andrade, A., Whitehead, C. (2023) Exploring the role of a facilitator in supporting family carers when embedding the iSupport for Dementia programme in care services: a qualitative study. 32 (19-20), 7358 – 71. Journal of Clinical Nursing.
    Exploring the role of a facilitator in supporting family carers when embedding the iSupport for Dementia programme in care services: A qualitative study - PubMed
Additional resources

 

Further steps

When it comes to getting extra care or support, it can be difficult to know where to begin. We can assist with any of the steps below.

step-0

Step 1

Speak with a doctor if you have any concerns about your or a friend's or family member's memory, thinking or behaviour.

step-1

Step 2 

Contact My Aged Care on 1800 200 422 or myagedcare.gov.au for an Aged Care assessment.

This assessment will outline entitlements and level of care required based on individual needs.

step-2

Step 3 – Contact our friendly team

Speak with a Bolton Clarke representative about our specialised dementia support options by calling 1300 22 11 22

Need help?

If you’d like to talk about your situation or better understand our respite care options, please call our friendly team on:

1300 22 11 22

Acknowledgement

Xiao, L., McKechnie, S., Jeffers, L., De Bellis, A., Beattie, E., Low, L., Draper, B., Messent, P., & Pot, A.M. (2022). Australian iSupport for dementia: Training and support manual for carers of people with dementia. Flinders University, Adelaide https://fac.flinders.edu.au/items/be5bba73-a5bf-4ea8-8d94-eb0d0dbf8191