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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Specialised services

From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

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About
Bolton Clarke

About
Bolton Clarke

What started in 1885 with a single nurse stepping out onto the streets of Melbourne, has become so much more thanks to the generosity, kindness and determination of the people who have shaped Bolton Clarke.

Today we support more than 130,000 Australians. Whether on the road, in the community, or across our residential care homes and retirement villages, we are the caring nurse, the daily support, the friendly face there to make a difference.

140 years caring for Australians

This year we celebrate something special. Ours is a story of dedicated individuals working together to help people live and age positively.

Our purpose and values

The work we do is driven by our purpose to help people live a life of fulfilment.

Our values of Listen, Be kind and Be curious are bringing this purpose to life. They are a reflection of our commitment to our customers and of our everyday interactions with each other.

The way we operate ensures we actively engage with our customers to develop responsive and supportive services that recognise their unique needs, interests and experiences.

Bolton Clarke Purpose and Values

Our Board

The Bolton Clarke Board of Directors use their experience to help build world class services and support more independent, fuller lives for thousands of people, both here in Australia and globally.

Our skills-based Board provides a foundation to support our sustainable future growth with joint management, executive risk and audit, and clinical governance committees and a portfolio decision group to ensure our governance processes are best in class.

The Board is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019.

Executive leadership

Our customer-focused and values-driven leadership team ensures high-quality, safe and reliable services that are underpinned by strong clinical governance.

<p><a href="/link/2250f42eb6c847968d94e3249ed0804f.aspx" target="_blank" rel="noopener">Stephen Muggleton</a></p>

Stephen Muggleton

Group Chief Executive Officer
Adjunct Professor, BApp Sci, MHA (UNSW), FInstLM, GAICD
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<p>Megan Millman</p>

Megan Millman

Chief Financial Officer
BCom, FCA, GAICD

<p>Mel Leahy</p>

Mel Leahy

Chief People Officer
BA (Psychology & Sociology), GAICD

<p>Glenn Hancock</p>

Glenn Hancock

Chief Operating Officer Residential Care
BBus

<p>Deidre McGill</p>

Deidre McGill

Chief Operating Officer Home & Community Support
RN, BHlthSc, MSc Healthcare Mngt, GAICD, MACN

<p>Brett Rice</p>

Brett Rice

Chief Operating Officer Retirement Living
B.Ec (Acc), CPA, GAICD

<p>Meredith Bird</p>

Meredith Bird

Executive General Manager - Brand, Marketing and Communications
MCom, PGDipEd, BA

<p>James Mantis</p>

James Mantis

Chief Development and Property Officer
BCom, MProp

Our history

From a single nurse walking the streets of Melbourne to our first veterans hostel in Brisbane, our tradition of care and history of service continue to inspire and guide our work.

After providing over a century of support we came together, united by our commitment to the highest quality care delivered with kindness and respect. In 2017, we adopted a new name – Bolton Clarke – recognising our early founders Brigadier William Bolton and Lady Janet Clarke.

Timeline Carousel

1884
1884
1889
1891
1916
1919
1934
1938
2023
1884

1885

Reverend Dr Charles Strong and 15 eminent Melbourne citizens meet on 17 February with the mission of alleviating the distress and illness of those living in the city’s slums. As a result, the Melbourne District Nursing Society is born.

1889

1889

Well-known philanthropist, Lady Janet Clarke, is elected president of the Melbourne District Nursing Society, a role she will hold until 1908. A giant of the organisation’s early history, she will later be made a Life Governor.

1891

1891

Annual visits increase to over 8,000, with nurses navigating Melbourne’s laneways on foot to provide medical aid, food and comfort to the infirmed, the elderly and those unable to care for themselves.